Based in Minnesota, United Hardware provides a wide range of distinctive products and accompanying services to independent retailers. In fact, more than 1,200 stores in the upper Midwest depend on our products to serve their customers. Our base of logistical operations is a 440,000-square-foot distribution center in Milbank, South Dakota.
Even though we have hundreds of employees dedicated to our work, United Hardware still operates as a relatively small company. We have 16 people in our IT department, including two engineers that work in the infrastructure space. As a small shop, we have a few people who have to wear a lot of hats, and we only have so much time in a day. Our challenge was to become more efficient and more effective with our existing resources.