Nutanix Technical Account Manager (TAM) Service helps customers preemptively address risk and continually improve business outcomes. Backed by Nutanix’s world-class Customer Success and Support organizations, a TAM can help your business by minimizing service disruption by promptly managing issues and escalations to resolution.
TAMs come in two variations:
Full TAMs suited for large customers that need a significant portion of a TAMs time to help them manage potential challenges and issues and provide advice on future projects in an in-person manner.
Internal TAMs (iTAMs) are suited for mid-sized and growing customers who needs slightly less support in a remote manner.
