Beyond Telework: Automating IT in State & Local Government

Responding to the impact of the COVID-19 pandemic tested the capabilities of many Government IT organizations, as they raced to deliver operational continuity, enable a remote workforce, and serve the needs of their agency stakeholders and citizens. As we settle into a new normal, forward-looking IT shops are planning for the future to ensure they build in agility and sustainability into their IT infrastructure to ensure they can continue to deliver on their mission.

In this special report, we talk with Jon Walton, CIO of San Mateo County, California to examine how they responded to the challenge, and how their strategic decisions prepared them to deliver exceptional IT services.

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