Welcome to Nutanix from your Customer Success Team

Your Customer Success Team

Welcome to Nutanix from your Customer Success Team.

To make your start with Nutanix as easy and as hassle free as possible, we’ll be with you every step of the way.

Rogier Both

Customer Success Representative

Working with various vendors while living in different countries, I have built an extensive experience in IT and life over the past two decades. Throughout my career, I have developed strong problem solving skills and a passion for helping customers. I believe that a can-do attitude is crucial in the IT industry and I strive to approach every task with a positive and proactive mindset. I am excited to bring my skills and experience to the table and help customers find solutions to their technical challenges.

Colin Parris

Customer Success Team Leader

Starting in the IT industry over 10 years ago, I have always placed customers first. When Nutanix’s Customer Success unit asked me to join them in May of 2021, I was delighted and couldn’t wait to start. Helping customers be successful with amazing solutions - what a combination! If you’re a Nutanix customer and want to get in touch to see how we can help you, I’m only a phone call away.

Kirsty Wright

Sr Customer Success Representative

Originally from Bolton in the UK, I have spent most of my adult life living and working in the lovely Netherlands. Having over 25 years experience of Customer Service/Success, Nutanix Customer Success is the perfect role for me. I have the pleasure of working with a diverse team of very talented individuals from all corners of EMEA, to be a trusted advisor to both our customers and channel partners. Please feel free to reach out to me, I am happy to help with any questions or queries that you may have.

Johan Alfredsson

Customer Success Representative

After five years of working in sales of customized clothing, I got the opportunity to take a step into the world of IT. It was a big change going from working with fabric codes and suits to license numbers and application hosting, but I soon realized that Nutanix is just another tailored solution! From Sweden, based in Amsterdam, I'm working with our customers in the Scandinavian market helping them simplify their license base, ensure valid support contracts, and maximize the value of our platform.

Erik Löfvenberg

Customer Success Representative

Originally from Stockholm, now living in Sunny Barcelona, I am responsible for helping our customers and Account Executives in the Scandinavian market with everything they need to ensure their success with our products and solutions. With more than five years of experience in the tech industry, I am knowledgeable and passionate about helping our clients achieve their goals and maximizing their return on investment. I look forward to working with you and helping you succeed with Nutanix!

Narayan Raghuram

Systems Engineer, CSV

Originally from India, I lived in Dubai for over 8 years, and 2022 made a big decision to move to The Netherlands. I have been with Nutanix for over four years. In my current role as SE at customer Success, I work with our customers and customer success reps as a technical counterpart with an objective to create customer delight, bridge technical gaps, make sure they are getting utmost value out of Nutanix solutions they have invested in - it's been really rewarding!

Michael Lindahl

Renewal Sales Representative

Swedish in origin, based in Spain, and have worked in the IT industry for 16 years. With a lifelong commitment in professional sales and in multiple technology/service industries, Nutanix was a clear choice when the opportunity came to join. Our highly effective, international team is here to help you in your journey, and ensure that you get the most out of your hybrid or multi-cloud solution.

Mart Jacobs

Customer Success Representative

Originally from Belgium, I have been living in Spain for over three years now. My academic background is in law, but I have worked in the logistics- and the sustainable finance sector before making the jump to IT about two years ago. In my previous jobs I have seen -and experienced- the importance of IT for the business. In that respect, Nutanix was a logical next step setting up companies for success in Belgium and Luxemburg.

Kate Uzhegova

Customer Success Representative

Living in The Netherlands, I joined Nutanix 3 years ago after 6 years of experience with other software vendors. Besides my passion to help businesses getting the best possible outcome with Nutanix, I have a Master degree in History which certainly helps me to navigate within different cultures and mentalities I find in my job. My hobbies include learning tough languages -Turkish, Farsi and Dutch, studying about art and travelling around the world.

Customer Success Learning Plans

The Customer Success Learning Plans (CSLP) provide a comprehensive set of resources, including courses, videos, and documentation, carefully prepared by Nutanix Customer Success to guide customers on their Nutanix journey.

The resources cover a range of topics, such as the Nutanix Support Portal, AOS, Prism Element Basics, and Prism Central. Whether you're new to Nutanix or looking for a refresher, these learning plans are designed to cater to your needs.

The CSLP document serves as a practical guide, providing clear instructions on how to make the most of the available materials. Within the document, you will find direct links to enrol in Nutanix's specially designed courses for our valued customers. Additionally, Nutanix has curated a collection of videos that have been selected to enhance your knowledge and expertise in the field.

By using the CSLP, you can power up your understanding of Nutanix and maximise your Nutanix experience.



Onboarding & Adoption Events

These live virtual events are designed to help you set up and become familiar with your Nutanix products. You’ll have the chance to ask us any questions about how to use them in your environment.

Go To Production

Get an overview of your new Nutanix platform; with tips & tricks you’ll find useful for everyday tasks, optimisation options and more.

Technical know-how

Discover Nutanix solutions, from an entry-level demo to the technical deep dive, there is something for everyone with our bootcamps and solution workshops or webinars.

Nutanix University

At Nutanix University, the choice is yours. Our offering helps you create a mix of classroom and online training, so you can learn at the pace you want. With multiple levels of training and certification, you can build a learning and development path that expands your skills and experience. Whether your focus is multi-cloud infrastructure, end-user computing, or database services, there's a path that fits your goals.

Cheerful indian woman wear headset laugh using laptop video stream conference call teach online, happy ethnic girl student gamer tutor have fun watch webinar web cam education entertainment concept


Want to share your Nutanix experience?

Join our reference program and take the opportunity to showcase how you’ve implemented Nutanix into your business and the successful benefits you have received.  

If you are interested, please contact us using one of the options below: 

Nutanix Connection

Join IT professionals and cloud builders to discuss best practices, watch product demos, and more with the Nutanix User Group (NUG) Become a member today and we’ll notify you when an event happens in your area.

Video Support

Meet NAIA, our friendly AI support, that provides you further information on our solutions, tools and offerings

G5 Assets


If you have any questions, please CS-NEUR@nutanix.com.