Maximizing Gaming Returns and Minimizing Risk in a Post-Pandemic World

By Michael Curry and Sachin Chheda

April 7, 2022 | min

The last two years were a wakeup call for the gaming, hospitality and entertainment industry. Lockdowns and other pandemic-related disruptions saw casinos and hotels operating far below normal levels—or completely shuttered—and the vast majority of in-person events canceled. As a result, millions of dollars of capital equipment ended up sitting idle, adding to the losses.

As operations rebound from the recent upheaval, casinos must work hard to pay back technical debt to support existing in-house gaming and expanded offerings like enhanced guest experiences, eSports and mobile gaming. This includes smartly leveraging a cloud operating model to deliver IT more resources more efficiently while reducing fixed capital expenses.

Nutanix, a leader in cloud infrastructure software, and Capgemini, known globally for consulting, digital transformation and technology services, have joined forces to address the challenges of gaming and hospitality.

As a founding sponsor and technology provider for Black Fire Innovation at the UNLV School of Gaming, an active member of the Association of Gaming Equipment Manufacturers (AGEM), and a board-level member of the American Gaming Association (AGA), Nutanix helps gaming companies eliminate infrastructure complexity and increase agility.

As veterans in helping the gaming industry, both companies aim to simplify how casinos deliver the critical IT infrastructure and cloud resources to meet critical needs. And do it while reducing risks and costs—all without sacrificing security, innovation or the ability to satisfy peak demand.

Why Should CFOs and Ops Teams Care about the Cloud?

To ensure performance and security, casinos have traditionally owned and operated all the computing equipment necessary to support front- and back-of-house operations. However, because demand fluctuates dramatically, equipment ends up underutilized much of the time. But in a post COVID-19 world, it is commonly agreed that it is no longer feasible to equip casino operations with all the computing infrastructure capacity necessary to support the the big increase in gaming that occurs on weekends and New Year’s Eve.

Smart use of cloud infrastructure can lower the total cost of IT operations, increase the agility of business, and reduce potential losses due to further disruptions—all while meeting rigorous security requirements and accelerating innovation.

This is the premise of a smart gaming approach. It utilizes onsite cloud infrastructure for high-value gaming workloads and compliance workloads, maximizing the return on CAPEX. Elastic workloads and less important, unplanned workloads run offsite in the cloud infrastructure and are treated as opex. Back-of-house workloads are hosted and managed at the offsite cloud infrastructure—but move over to onsite clouds when capital equipment is idle. This unique flexibility scales offsite resources to satisfy peak demands that occur on weekends and New Year’s Eve. Licenses move flexibly between locations.

Announcing the Capgemini and Nutanix Smart Gaming Solutions

The Nutanix® and Capgemini® Smart Gaming Solutions enable you to operate on the forefront of innovation, while allocating the right resources to accommodate diverse functions like your casino management systems, player analytics, business intelligence, and hospitality management—and flexibly supporting new and expanded digital offerings.

Smart Gaming Solutions combine the industry-leading Nutanix® hybrid multicloud infrastructure with Capgemini’s excellence in consulting, services and operations, enabling you to:

  • Invest in a platform that scales across multiple clouds—including onsite private clouds and offsite clouds (such as public cloud and secure, hosted private clouds)
  • Deliver the performance, service levels, security, agility, and innovation your business needs to thrive
  • Refocus your staff on innovation, such as improving the player guest experience and increasing revenue per seat

Get Started

To find out how Capgemini and Nutanix Smart Gaming Solutions can help your business, sign up for our complementary Smart Infrastructure for Gaming assessment and workshop. This workshop is run by gaming and cloud economics subject-matter experts who will help you understand:

  • Total financial impact due to a business shutdown based on your current equipment
  • Positive economic impact of a Smart Gaming Solution
  • Steps to transform legacy systems into a software-defined, hybrid multicloud datacenter

About Capgemini

As a global leader in hospitality and gaming, Capgemini has helped more than 52 hospitality and gaming clients operating 20,000 properties and nearly 400,000 gaming devices worldwide. The Capgemini team is ideally positioned to help your organization streamline operations and transform business strategy.

About Nutanix

Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making clouds invisible and freeing customers to focus on their business outcomes. Organizations around the world use Nutanix software to leverage a single platform to manage any app at any location for their hybrid multicloud environments.

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