Analyst Report

How Financial Services Organizations Reduce Database Complexity And Accelerate Delivery With Nutanix NDB

Forrester Spotlight Study – Real results from banks and investment firms using Nutanix Database Service for 24/7 customer-facing workloads.

This Forrester-commissioned Spotlight reveals how leading financial services organizations are transforming database operations with Nutanix Database Service (NDB). Interviewed institutions—corporate banks and investment firms—face mounting challenges with manual provisioning, long lead times, escalating licensing costs, and performance issues in critical banking and trading systems. By adopting NDB, customers automated lifecycle management (provisioning, cloning/refresh, patching, backup/recovery, and monitoring), dramatically reduced operational burden on DBAs, improved application availability, and accelerated innovation while maintaining strict regulatory compliance.

What You’ll Learn:

Financial services organizations rely on databases to power digital banking, trading platforms, card services, and risk processing—systems that must deliver 24/7 performance and strict regulatory compliance. Before NDB, provisioning, cloning, patching, and backup processes were manual, time-consuming, and resource-intensive, creating bottlenecks for developers and increasing risk for customer-facing applications. 

Nutanix Database Service (NDB) is a database lifecycle management platform that automates provisioning, cloning/refresh, backup/recovery, storage scaling, patching, and monitoring across on-premises, co-location, and public cloud environments. It supports both proprietary and open-source databases (SQL, NoSQL, and vector). The interviewed organizations standardized operations, empowered developers with self-service capabilities, reduced licensing and storage costs, and significantly improved performance and resilience for critical workloads. 

Key quantified results include provisioning time reduced from weeks or hours to minutes, up to 95% time savings on patching, 60–80% faster backup and restore operations, elimination of most routine DBA monitoring time, and material reductions in software licensing costs. The composite organization achieved a 136% return on investment and $2.0 million net present value over three years.

Download the full Forrester Spotlight now to explore the complete findings, detailed metrics, and customer stories.

Resources

Nutanix Database Service

The Total Economic Impact™ of Nutanix Nutanix Database Service (NDB): Forrester TEI Study

Operational analysis of Nutanix Database Service (NDB) running on Nutanix hyperconverged infrastructure (HCI)


Nutanix Database Service (NDB) dramatically reduces database provisioning time for regulated financial services organizations—from weeks or hours of manual, multi-team coordination to just minutes through full automation and self-service capabilities. Prior to NDB, provisioning required heavy involvement from infrastructure, networking, security, and DBA teams, creating significant bottlenecks for developers supporting digital banking, trading platforms, and 24/7 customer-facing workloads. One manager of database engineering at a European investments firm noted: “When a developer needed a database, [the request] would come to the operations team and then the wait time was at least a week. So, we were becoming one of the bottlenecks.” 

With NDB, the interviewed organizations achieved 80 hours of wait time saved per database provisioning request. At a Middle Eastern retail and corporate bank, DBAs were previously provisioning 5–10 databases every week, a process that took hours of hands-on effort. Post-NDB, it became a repeatable, self-service process done in minutes. This acceleration enables faster innovation cycles, reduces developer idle time, and helps financial institutions maintain competitive agility while meeting strict regulatory and compliance requirements. The composite Forrester organization analysis confirms these gains, with automated self-service provisioning saving 10 hours of direct IT staff time and two weeks of developer wait time per request.

Financial services organizations using Nutanix Database Service report more than 95% task time savings from automated patching. Before NDB, patching was a manual, labor-intensive process requiring careful scheduling, coordination, and heavy DBA involvement—often consuming significant time each quarter and risking downtime in performance-sensitive environments like call centers, card verification, and trading platforms. 

The senior database consultant at the retail bank explained: “After implementing NDB, patching became very easy for me. I don’t do the patching manually anymore; I just schedule it and let the system handle it.” NDB uses templates and APIs to fully automate patching events, eliminating manual execution while ensuring consistent configurations that harden compliance and reduce audit vulnerabilities. This shift allows DBAs to move from routine operational work to higher-value engineering and optimization tasks. The Forrester composite organization analysis shows NDB automates most database patching events, delivering consistent, repeatable results across on-premises, co-location, and public cloud environments—critical for organizations supporting 24/7 banking and trading workloads.

Nutanix Database Service delivers substantial cost reductions by optimizing compute and storage usage, enabling efficient migration to open-source databases, and eliminating the need to license additional environments for testing or backups. Interviewed financial services organizations achieved up to $500,000 in database licensing cost savings, with the Forrester composite organization realizing $1.1 million in reduced licensing spend over three years. 

One key driver was the ability to consolidate environments and shift non-production and simulation workloads to more cost-effective open-source solutions like PostgreSQL on NDB. The manager of database engineering at the investments firm shared: “We were able to sunset some of our database licenses by moving simulation workloads to PostgreSQL on NDB. Because of how Nutanix optimizes the environment, we don’t need to license additional environments just for testing or backups anymore.” NDB also addresses escalating storage costs tied to ever-growing database estates and licensing models linked to physical cores. By providing flexibility for multidatabase (SQL, NoSQL, vector) and hybrid deployments, NDB supports financial institutions’ cloud journeys while maintaining performance and compliance—delivering both immediate cost relief and long-term efficiency.

NDB’s snapshot-based approach compresses backup and restore times by 60% to 80%, transforming what were once multi-hour (or even multi-day) processes into minutes for large, customer-facing databases. Prior to NDB, restoring a 10 TB database could take up to 48 hours at the retail bank, directly impacting SLAs, developer productivity, and business continuity for critical workloads. 

The manager of database engineering at the investments firm reported: “A 10 TB PostgreSQL database restoration would have taken close to six hours prior to NDB. Now we can get that database restored within a little over 6 minutes.” These gains come from NDB’s automated cloning/refresh and backup/recovery capabilities, which integrate seamlessly into CI/CD pipelines and eliminate manual effort. Financial services teams can now rapidly create non-production environments from production data without DBA intervention, improving resilience for trading platforms, risk processing, and digital banking systems. The Forrester analysis highlights these improvements as key to reducing operational risk and supporting the high availability demands of regulated 24/7 environments.

The Forrester Total Economic Impact™ analysis for a composite financial services organization shows a 136% return on investment (ROI) and $2.0 million net present value (NPV) over three years when deploying Nutanix Database Service. These results stem from combined labor savings (provisioning, patching, cloning/refresh, monitoring), licensing cost reductions, and improved developer productivity across database lifecycle management. 

Interviewed organizations reported eliminating most DBA task time and developer wait time for cloning/refresh requests, reducing routine monitoring time by 50–75%, and achieving noticeable gains in application availability and performance. As one senior database consultant noted: “The same application went from handling hundreds of calls per minute to thousands, just by moving it to Nutanix.” DBAs shift from ops-heavy work to engineering and optimization, enabling teams to manage far more environments without increasing headcount. For regulated financial institutions running customer-facing databases that support digital banking, trading, and risk systems, NDB delivers faster delivery, stronger resilience, lower costs, and measurable business impact—while helping maintain compliance in complex, hybrid environments.