Nutanix Support Overview

Support and services offerings for Nutanix products were designed with enterprise customers in mind, ensuring maximum access and availability to Nutanix Support Engineers. To meet our customer requirements, we offer three tiers of support: Standard, Gold, and Platinum. These support and services offerings include:

• Direct access to Product Support Centers via telephone, email, and web
• Download of latest software releases and maintenance updates
• 365x24x7 phone support for Platinum level customers, including all international and U.S. holidays
• 365x24x7 unlimited access to product support with the Nutanix Customer Support Portal

For more information on Nutanix’s support and service offerings, please consult the Nutanix Service Program Guide here.  

 

Contact Support

Phone: 1-855-NUTANIX (688-2649), ext. 3
Email: support@nutanix.com

Click to login to our support portal

You can now create/manage support tickets, get Nutanix documentation, and download Nutanix software all from the support portal.

To request a customer portal account, please contact support@nutanix.com

 

WEEE Compliance

For questions regarding WEEE compliance, please visit www.nutanix.com/recycling.