Technical Support Resources
Policies & Procedures
World Class – and World Wide – Support
Nutanix Technical Support offers 24x7x365 world-class support to meet your organization’s technology needs. Our support engineers have an average of 10 years’ experience, and carry multiple industry certifications in virtualization (ESXi, HyperV, RedHat), networking, unix administration and various enterprise applications (SQL, Exchange, VDI, backup). They are capable of troubleshooting and resolving difficult issues ranging from hardware all the way through the Hypervisor and Application stack. Our support capabilities are co-located where our customers do business – around the world. We have support centers in the United States (East & West Coast), Australia, Japan, the Netherlands, and the United Kingdom. These are not outsourced call centers, but are staffed by Nutanix employees.
Working with Nutanix: Support Service Program Guide
Nutanix Technical Support offers world-class support to meet your organization’s technology needs. Learn more about how to work with Nutanix Support in this document.
“We have experienced an extremely responsive support and quick problem resolution from Nutanix. As far as the IT industry is concerned, this level of support is extremely remarkable.”
- Gregory Podak, Lead Software Configuration Manager, InComm