Source: Flexera 2020 State of the Cloud Report
The Total Cost of Ownership is easily the primary criterion for judging and justifying the business’s investment in a CMP. Recurring costs, as well as those for additional development and integrations, should be adequately estimated and anticipated, with room for the costs of potential exit strategies.
A significant part of TCO would be product, service, or software licensing costs, depending on whether the CMP is installed on-premises or subscribed as a SaaS. The terms and conditions of the license and support will also impact business objectives and operations, so they need to be scrutinized just as closely as pricing.
Additionally, skilling up of IT staff and vendor support is crucial, at least in the selection and early into the implementation stages. It’s not enough to get the CMP up and running quickly; there needs to be commitment of continued support for a minimum viable period from the vendor. The cloud solutions market is changing at breakneck speed every day and vendors that lead today might be acquired tomorrow.
Rainmaking with the Cloud
Choosing the right vendor and platform for managing today’s hybrid and multicloud environments boils down to more than just technical capabilities. The market is in a constant state of consolidation and flux.
Add to it the uncertainties and complexities within the organization, and the cloud is always being pushed in various directions. "Complexity grows over time," said Bryson Koehler, CTO of Equifax. "Systems are built to do one thing, and then they're modified, morphed and bastardized to do things they were never meant to do."
At any stage or scale – whether it’s proof of concept, pilot, or full-scale enterprise deployment – most of the principles of hybrid cloud implementation with convergence apply to a CMP deployment too. Success depends on a shared vision and team effort involving internal IT staff, vendors, users, and tenants.
CIOs and CTOs need to fully understand the role of the CMP within the cloud environment and its integration with other tools in the ecosystem. This helps set reasonable expectations, define and current and future use cases in line with strategic objectives, incrementally enhancing capabilities, identifying risks early, improving operational agility, and continuously optimizing cloud costs.