The post-pandemic workplace demands one thing of IT more than anything else: connectivity. COVID-19 has sent IT departments all over the world scrambling to maintain business connectivity, while maintaining speed, operational resilience, security, and privacy at the same time.
Even before the pandemic struck, the modern office was well on its way to become mobile or blend in with the home. At the moment, over 40% of the American workforce is remote, according to data from Upwork. This permanent shift in the nature of work is underscored by increases in productivity and flexibility – especially in the enterprise – brought about by the elimination of non-essential meetings.
No surprise, then, that enterprises are keen to embrace work mobility – the process by which personnel using disparate technologies and networks are provided support to use their devices (including mobile phones, personal computers) in a business context. Enterprise Mobility Management (EMM) has now become a key objective of the IT department.
This means that in order to provide every employee with the right tools and resources needed to get their job done, IT has to go about developing the right applications, setting up the right infrastructure across varied locations, conforming to the regulations in each of these regions, all the while delivering a seamless but secure access to them.
In other words, enterprise mobility is a digital transformation on its own. “Challenging” doesn’t even begin to describe it. And yet, there are specific areas where IT teams can focus on improving the promised land of user experience and deliver ROI on the technologies that make the work ecosystem more inclusive.
Anywhere, Anytime Data Access
The reason enterprises go mobile in the first place is to provide unfettered access to the company data and applications at all times. The point of mobility itself is lost if employees can’t use or act upon critical data in real-time.
The solution is a versatile End User Computing (EUC) system with a VDI or DaaS implementation that ensures employees can perform their jobs using their own devices without any location constraints. This involves much more than emails and a mobile app or two – it is a huge task to ensure large-scale transactions on mission-critical applications take place smoothly, given the sheer volume and diversity of virtual desktops, laptops, and mobile devices connecting from remote offices and homes.
A great example of scalable and seamless data connectivity comes from JM Finn, the London-based wealth management firm. In the very first week after the pandemic hit in March, the company acted quickly to stream heavy-duty financial applications from their data center to the homes of 400-odd workers instantaneously and reliably.
This was made possible using a strong, software-defined infrastructure powered by the Nutanix Enterprise Cloud. At the other end, the majority of employees simply used laptops to open up a browser, log into a virtual machine, fire up their trading apps, and sway the stock market as they did every day without missing a beat. Granted, some of them needed powerful, multi-screen workstations, with a lot of storage, more memory, and fast connections, but a reliable VDI over private cloud system made it possible.