One example is an Amdocs product that helps automate and deliver billing transactions in real-time. In 2019, Gartner named Amdocs a leader in the Magic Quadrant for IT services.
The knowledge gathered from being on the cutting edge and new capabilities directly benefits its customers. Yampel is vigilant about efficiency and speed.
“I need to have much more flexibility in the way I operate my data centers,” he said. “I need to add resilience, flexibility and simplicity. Our systems are mission-critical systems. They have to be always on. I can't have downtime, planned or unplanned, so I need to have my upgrade seamless without downtime.”
No downtime. Must handle updates and changes in real-time without a hitch. His systems need to be secure but nimble, so they can quickly morph when needs change.
Yampel said the shift to private cloud technologies, including hyperconverged infrastructure software by Nutanix, brings immediate change.
“In the past, in the three-tier model (which operates in separate silos of compute, storage and networking) we had to have the systems administrator, the network admin and the storage admin,” he said. “That’s all converged now. I need to have one person with a good understanding of technology.”
But it's more than that.
“We are now able to shift some of the activities even beyond the systems admin, so people actually consume the infrastructure as a self-service,” said Yampel. “In the past, it really used to take us weeks before we could provision and enable the user to actually use the infrastructure. Today, it’s a matter of days.”
He said they experienced a huge time savings from the moment they implemented Nutanix’s HCI software to the time it was up and fully running his customer’s data systems.
“Now, we do it really fast,” he said. “Much faster, much easier, fewer mistakes, fully automated.”
He said the Nutanix team worked onsite with his engineers. Running Nutanix software helped his team improve its speed and agility.
Yampel said working with Nutanix, time to market was a snap.
“From opening the PO until it (data systems) was up and running was barely any time at all,” he said. “Much faster than any other experience we had in the past.”