Feeling frazzled? You’re not alone. A recent survey by the professional networking platform Blind and the audio journaling app Journify found that 73 percent of tech workers acknowledge feeling burnout during the coronavirus pandemic. The biggest reasons for their IT burnout? Unmanageable workloads, insufficient rewards and lack of control.
A separate survey by IT support provider Electric found that 71 percent of IT employees are working longer hours and that 62 percent of them are fielding more support tickets, with the most common requests being hardware or software alerts, virtual workstation maintenance, and security or policy management.
“Other than people who are frontline medical workers, IT has been the hardest hit when it comes to job stress and burnout,” said Andrew Shatté, co-founder and chief knowledge officer at meQuilibrium, a science-based resilience training provider.
“We saw many experiencing sleep disorders and a drop in their motivation. The best we can surmise is that a lot were put under pressure when companies moved to remote work. Some IT workers were expected to continue to show up since they were considered essential. That could put an additional strain on them, worrying about their health and safety and the health and safety of the people they love.”