ROI evaluation takes IT decision-making out of the hands of human error, emotion, subjectivity, and perception. Choosing an infrastructure or platform isn’t all about minimizing IT costs. It’s about satisfying business objectives, too – a sentiment that’s more critical today than perhaps ever before.
Long-Term Investing Helped During the COVID-19 Crisis
Modernizing with HCI, which creates private cloud-like data centers, is, for many organizations, the first step in their digital transformation. Companies that have kept their eye on the long game and made decisions based on a fully-developed ROI analysis have found themselves uniquely positioned to make the critical operational changes the COVID-19 situation has demanded.
Take Hastings Prince Edward Public Health (HPEPH) in Ontario, Canada, as an example. HPEPH is a public agency that offers several programs and services to citizens across the Eastern Ontario region. Prior to the COVID-19 outbreak in March, the IT department – headed by IT systems manager Tom Lockhart – had made the switch to virtual desktop infrastructure running on scalable HCI to allow staff to access electronic medical records (EMR) and other applications.
When restrictions took hold, HPEPH saw hundreds of staff needing to work from home – but remote access to information wasn’t an issue. The agency already had VDI powered by Nutanix enterprise cloud software in place, enabling employees to access business applications and secure data from anywhere from day one of their work-from-home policy.
“For organizations in a physical desktop model, I can’t imagine how you could deploy something like this in the amount of time we had,” Lockhart said. “I wouldn’t even want to worry about infrastructure right now.”
The $62B UK-based telecommunications company Vodaphone is yet another example of how forward-thinking IT strategy has helped the team reconfigure their operations amid the pandemic. Vodaphone relies on virtual desktop technology on both HCI and public cloud to serve its 50,000-plus concurrent employees across a number of countries. Now, that implementation is delivering a high degree of resilience.
“Eighty-five percent of our use cases are based on application virtualization – Server Based Computing (SBC),” said Michael Janssen, lead architect for remote access at Vodafone. “We are in the middle of a migration from traditional three-tier virtualization technology on-prem to a new hybrid architecture combining Nutanix HCI and Microsoft Azure public cloud.”
According to Kaplan, an ROI analysis helps evaluate software-defined technologies such as HCI or public cloud, but it also provides the framework for galvanizing decision-makers to move out of their comfort zones and make the best technology choice for the future of their organization.