Support & Services

Product Support

Experience Nutanix's award-winning proactive, predictive and personalized product support

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Recognized leader in customer satisfaction

Nutanix Support professionals carry industry certifications in virtualization, networking, Unix administration and various enterprise applications. Combined with our award-winning support portal, we provide a comprehensive set of resources committed to your success.

Read more about Nutanix Support: Leading the Way in Customer Experience.

Nutanix POC/Trial for Our Existing Customers

Take advantage of our new Nutanix POC/Trial to request Nutanix software trial licenses or a demo session within the Nutanix-hosted environment directly from our Support Portal. Trial licenses may be requested for up to 30 days, with an option to extend to a maximum of 60 days. Apply these trial licenses onto your cluster, and during the ongoing trial, you can subscribe to the licenses from one central location within the Support Portal


Customer Support Infographic

Our support services are a big part of what makes the Nutanix experience so great. Take a look at this visual to learn more.

Behind the Voice: Support Stories of Nutanix

Tanwee Gandhi is Nutanix Support

Matt Gauch is Nutanix Support

Whatever It Takes. Nutanix Support

Ateiv Jain of Nutanix Support

Ten Global and Regional Support Centers, 24x7x365 in 20 Languages

Our support engineers average 10 years’ experience, and carry multiple industry certifications in virtualization (AHV, ESXi and Hyper V), networking, Unix administration and various enterprise applications (SQL, Exchange, VDI, backup) to help resolve issues all the way through your application stack. Get the details on how we support your Nutanix solution.

Global and Regional Support Centers

Redundancy Factor vs. Replication Factor

Networking with Nutanix Acropolis

Protection Domain

AHV One-Click Upgrade

Additional Resources