Howard is quite aware of the fear and apprehension people have for robots, especially when it comes to the fear that robots will be better than humans and even eliminate jobs. She said with or without robots and automation, people will need to evolve and adapt to a changing world.
“I really think jobs are being redefined, even now, without robotics,” she said. “Jobs are being redefined and robots will help us retrain.”
Today, manufacturers are using more robots than ever. Robotic vacuum cleaner sales are increasing. Automation and robots are moving into more workplaces. Howard has seen reports that say there will be one robot for every four jobs by 2020.
“That's not going to happen overnight or even next year,” she said.
And while the World Economic Forum anticipates robots or some form of automation will conduct more than half of the work performed on planet earth by the year 2025, the organization also says that automation will create twice as many jobs as it eliminates. We have yet to fully envision where these jobs will come from.
“The types of jobs that are out there today are going to be different in the future,” she said. “We can't imagine what jobs they are, and that can be frightening.”
She said 30 years ago, few imagined that a computer scientist would become a career for so many people like it is today. She believes the disruption from robots and automation will bring new jobs that don’t currently exist today.
“Who's going to fix the robotic cars when they go haywire?” she asked. “You're going to have to have a robotic mechanic. Who's going to fix the robot vacuum cleaners and train robot nannies? We don't know what kind of jobs they are yet, but we’ll definitely need people for them.”
When she thinks about the future of robots, she’s fascinated about data that will come from so many things, including sensors, cars and people walking around with smartphones and wearables. All of this data will be combined to give us and machines more intelligence.
“When a robot learns how to drive the streets of Los Angeles, we want that information to be transferred to another robot so that it doesn't have to relearn everything else.”
She said that will require lots of fast processing data centers and distributed cloud-based services, and the transition to a more automated world will be as seamless as the advent of mobile phones.
“You have to get comfortable with it by understanding and embracing it,” she said. “Hopefully you also know how to program and develop and design.”
She said this new world involves everyone and everyone has a diverse experience, so a wide variety of people need to get involved and create robots that function for everyone.
“All of our differences – age, gender, cultural – together really address the world internationally, and that's what's needed,” Howard said.
She said there’s no arguing that AI and robotics are enriching people’s lives. They allow paraplegics to stand up and walk. They help reduce highway fatalities. And they’re allowing humans to explore other planets.
“We must exercise ethics and execute governance for AI accountability,” she said. “We need to make sure we use the right data and prevent biases from creeping into our models to avoid mishaps.”
Feature photo by Andy Kelly on Unsplash
Ken Kaplan is Editor in Chief for The Forecast by Nutanix. Find him on Twitter @kenekaplan.
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