David Sangster

Chief Operating Officer

David is the Chief Operating Officer at Nutanix, where he oversees all aspects of SaaS Engineering, Manufacturing and Customer Support.  David brings more than 20 years of product development, manufacturing and operations experience to the company. Most recently, he was at EMC, where he held the position of VP of Manufacturing Technology. Prior to EMC, he was VP of Operations at Data Domain (acquired by EMC in 2009) where he built out the manufacturing and supply chain capabilities to scale the company through a successful IPO in 2007. Previously, David held senior positions at Hewlett Packard and McDATA in a variety of engineering and manufacturing management positions. David holds a Bachelor of Science degree in Mechanical Engineering from MIT, a Master of Science in Manufacturing Systems Engineering from Stanford University, and an MBA from Santa Clara University.

In Customer Service, It’s Little Things That Matter

If you have followed Nutanix at all over the past few years, you’d know that our commitment to our customers is one of the foundational pillars of our business. We measure our success not on how much product we sell, but on our customers’ belief in us and how we’re able to work with them to solve any challenge they face in the datacenter

Nutanix continues streak of Customer Support Excellence with a 2016 Net Promoter Score (NPS) of 90 Again!

We are thrilled to announce we have been awarded the Omega North Face Award for excellence in service delivery for the fourth year in a row. Our Net Promoter Score (NPS) – the gold standard for measuring customer loyalty – has a weighted average of 90 over these four years.

Improving Nutanix Customer Experience With Analytics

Ever since Nutanix pioneered Hyper-Converged Infrastructure and made the case for the Enterprise Cloud, we’ve stood out from the competition. We differentiate ourselves with our superior product and exceptional product support, as shown by our continued streak of a 90+ Net Promoter Score (NPS).